OPM benchmarking sample: Tourism and hospitality services

Below are the results from  28 tourism and hospitality services workplaces that have completed the OPM questionnaire.

OPM Items Average Score (0-4)
1. Formal safety audits at regular intervals are a normal part of our business. 2.00
2. Everyone at this organization values ongoing safety improvement in this organization. 2.82
3. This organization considers safety at least as important as production and quality in the way work is done. 3.87
4. Workers and supervisors have the information they need to work safely. 3.48
5. Employees are always involved in decisions affecting their health and safety. 3.79
6. Those in charge of safety have the authority to make the changes they have identified as necessary. 3.92
7. Those who act safely receive positive recognition. 3.49
8. Everyone has the tools and/or equipment they need to complete their work safely. 3.89
Total Average Score 3.39

Interpret your score

IWH-OPM final score is equal to or greater than 3: You are performing well overall. Continue to strive for occupational health and safety (OHS) excellence. Consider the IWH-OPM follow-up questions to help you improve on any of the items.  

IWH-OPM final score is equal to or greater than 2 but less than 3: Specific health and safety practices in your organization may need some improvement. Consider if the lower-scored items should be a focus area for your company, and use the IWH-OPM follow-up questions to help you review your practices and policies. Consider contacting a health and safety association or another source of OHS expertise for information about how to improve.

OPM final score is less than 2: Your work in health and safety likely needs attention and improvement. It is recommended that you contact a health and safety association or another source of OHS expertise for further assistance. Use the IWH-OPM follow-up questions to help you review your practices and policies to start making improvements.

Ask follow-up questions to further identify areas for improvement

Follow-up questions are available to help you identify further areas for improvement related to a low score on any of the eight IWH-OPM items: www.iwh.on.ca/iwh-opm

Ontario prevention system partners

 

Go back to the IWH-OPM questionnaire.

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