A delicate dance with many partners: Immigrant workers’ experiences of injury reporting and claim filing

Institute for Work & Health
481 University Avenue, Suite 800
Toronto, Ontario

Based on a qualitative study with new immigrants and service providers, this presentation will examine new immigrants’ experiences of injury reporting and claim filing. Workers’ weak position in the labour market, limited English language skills and settlement pressures made the reporting of injuries difficult. Despite considerable roadblocks many of the workers in the study did report their injuries to their employers or health-care providers. Reporting, however, seldom led to a straightforward path of claim filing. In many cases employers tried to “manage” the injury without filing a workers’ compensation claim, misled workers about their rights or undermined the claim process. Once in the workers’ compensation system, workers had difficulties navigating the system and understanding what was required of them. Suggested are some ways that policies and practices related to injury prevention, health and safety education and workers’ compensation can be changed to better serve new immigrant workers.

About IWH Speaker Series

The IWH Speaker Series brings you the latest findings from work and health researchers from the Institute for Work & Health (IWH) and other Canadian and international academic institutions around the world. For those unable to attend in person or via live stream, most presentations in the IWH Speaker Series are audio-recorded and made available as slidecasts, typically within two weeks of the original presentation.