Claimants’ perceptions of fair treatment linked to lower odds of mental illness

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Previous studies have suggested that the process of making a workers’ compensation claim is linked with poorer mental health. A new study by IWH examines the contribution of one aspect of the process: the interactions between injured workers and case managers. As summed up in At Work, the findings of this study drive home the importance of treating claimants respectfully and giving them the information they need.

Wooden blocks spell out the words 'fair,' and 'yes or no?'