Supervisor's response to work injury matters

Created: September 2019

Supervisors are busy. They’re always juggling multiple demands for their time and attention. But that moment when they learn a worker is injured, do they react with concern and empathy or blame and skepticism? As this research-based video from Institute for Work & Health (IWH) sums up, a supervisor’s response can make a difference to whether an injured worker returns to work successfully within a few months. It’s one of the ways supervisors matter.

Read about the research in At Work.